Support Specialist
The People ConcernSanta Monica, California, United States • Los Angeles, California, United States
Posted November 12, 2025
20 - 24.5 USD
Part Time
About the Company
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations.
Job Description
As a Support Specialist, you will be an essential part of our mission to provide supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client progress.
Requirements
- Act as the first point-of-contact for all immediate client needs and requests
- Monitor and oversee the floor, including communal areas, patios, bathrooms, dorms, and showers
- Conduct regular, thorough walk-throughs of the facility
- Create a supportive environment to ensure client progress towards stability
- Develop effective, trusting relationships with clients and use a client-centered approach
- Intervene during crises to actively de-escalate situations
- Maintain client confidentiality at all times
- Perform other duties as assigned
Benefits
- Paid Sick Days
- Employee Assistance Plans (EAP)
- Voluntary Pet Insurance
- Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
- Anniversary Gift