Support Specialist - Dusk Hotel (Sunday - Thursday, 3:00PM - 11:30PM)
The People ConcernLos Angeles, California, United States
Posted March 17, 2026
20.25 - 24.5 USD
About the Company
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment.
Job Description
As a Support Specialist, you will be an essential part of our mission to provide supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client progress.
Requirements
- Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care
- Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills
- Ability to self-motivate and to appropriately organize and motivate others
- Demonstrate an ability to take initiative towards continued professional development
- Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction
- Communicate effectively, and in a timely manner, with management, peers, and clients
- Maintain client confidentiality at all times, while following agency, state, and HIPAA laws
- Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
- Organize and prioritize multiple activities to meet all external and internal deadlines
- Maintain professional demeanor that reflects positively on the agency
- Demonstrate respect and courtesy toward others
- Work with minimum supervision
- Perform other duties as assigned
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More