Pre-Voyage Specialist
The Ritz-Carlton Yacht CollectionFort Lauderdale, Florida, United States
Posted February 12, 2026
Full Time
About the Company
Designed to combine the luxury lifestyle of The Ritz-Carlton® and the casual freedom of a yachting vacation, The Ritz-Carlton Yacht Collection offers voyages on three custom-built yachts: Evrima, Ilma and Luminara. Calling on unique and distinguished destinations alike, most voyages range from seven to ten nights, offering many overnight calls and uniquely curated experiences ashore. Evrima features 149 suites, each with its own private terrace, and accommodates up to 298 guests in a relaxed, casually elegant atmosphere. Ilma and Luminara feature 224 and 226 suites respectively and boast among the highest space ratios per guest at sea. As with The Ritz-Carlton® on land, each yacht is renowned for personalized service, elevated dining and luxury amenities. The yachts are also available for private charter.
Job Description
Join the Ritz-Carlton Yacht Collection as a Pre-Voyage Specialist, ensuring guest expectations are exceeded by delivering exceptional service and exceeding the highest standards of luxury and hospitality.
Requirements
- 2-year college degree or three years of industry experience
- Minimum 3 years of Special Services in the travel industry required
- Experience in handling manifests and sensitive data is required
- Luxury cruise experience is a plus
- Ability to learn and utilize the reservations system
- Organization, critical thinking, problem solving & multi-tasking
- Ability to commit to delivering high-level customer service
- Ability to develop strong working relationships between departments
- Possess excellent written & verbal communication skills
- Ability to learn and understand policies & procedures for Reservations & Special Services
- Ability to pull reports and organize data in a clear, concise manner
- Proficiency in MS Office and the ability to learn new applications
