Customer Support & Success Assistant (Remote | Part-Time)
The Sales CentreRemote job
Posted June 30, 2025
Part Time
About the Company
The Sales Centre is an outsourcing agency specializing in sales, marketing, and customer support. We help businesses increase revenue, generate leads, and improve customer satisfaction by providing a talented team of experts in various areas such as lead generation, social media management, and digital marketing. Our services are tailored to meet specific business needs, offering both complete outsourced solutions and individual support.
Job Description
We are looking for a proactive and technically minded Customer Support & Success Assistant to join a rapidly growing software business. The role involves providing technical support, troubleshooting issues, and ensuring a positive customer experience.
Requirements
- Previous experience in a technical customer support or customer success role
- Strong troubleshooting and problem-solving abilities
- Comfortable learning and working with software platforms
- Excellent written and verbal communication skills
- Experience using support platforms such as Zendesk, Fin, Intercom, or similar
