Director of Information Technology (Salesforce Exp)

We are seeking a collaborative and technically proficient team leader with a strong focus on building high-performing teams and delivering tangible business results. Your expertise in process and data-driven decision-making will be instrumental in shaping our IT strategy and driving key initiatives.

Requirements

• Organize projects and activities to support corporate applications, including Salesforce, other CRM solutions, email automation, social marketing, product management, order to cash, and customer service.
• Manage a team with a diverse array of talents and responsibilities including developers, administrators, QA testing resources, and other technical staff.
• Establish processes to manage the intake of work, production support, and to improve the efficiency of the team's performance.
• Manage projects using traditional and Agile methods, including Scrum, Kanban, and waterfall.
• Manage communications and relationships with business partners to collaborate, prioritize, and coordinate changes to IT systems.
• Produce accurate and timely reporting of project status and team performance, including identifying and managing risks, issues, and changes.
• Facilitate meetings to gather requirements, resolve conflict, and define the work necessary to accomplish the project and company goals.
• Be a talent builder to attract, mentor, and retain the best developers and administrators.
• Other duties as necessary to meet the team or company needs.