Student and Academic Administration Officer

We are seeking a motivated Student and Academic Administration Officer to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff.

Requirements

• An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
• A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
• Demonstrated ability to establish priorities and meet deadlines.
• High level of attention to detail and accuracy in written work.
• Ability to exercise initiative and judgment and to work independently and autonomously.
• High level written, verbal and interpersonal communication skills.
• The ability to work collaboratively and effectively within the team and across other organisational units.
• A strong orientation to the provision of a high level of customer service.
• An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
• Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.

Benefits

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options