End User Services Support
The Weir Group PLCKentucky, United States • Ohio, United States
Posted May 14, 2026
Full Time
About the Company
Weir is a global leader in mining technology for a sustainable future.
Job Description
Provide end-user services support, including operational support, customer engagement, service delivery, incident and escalation management, and documentation and knowledge sharing.
Requirements
- Minimum 2 years' experience in a Level 2 IT support role within a medium to large organization.
- Technical expertise in Windows desktop OS, Mac OS, Microsoft 365, SCCM/Intune, Active Directory, and hardware knowledge across laptops, PCs, and mobile devices.
- Strong communication skills with the ability to translate technical content into user-friendly language.
- Foundation ITIL certification and experience with ITSM tools such as ServiceNow.
Benefits
- Competitive Compensation
- Excellent Health / Dental / Vision Options
- 5% 401(k) Retirement Match
- Paid Time Off in first year, increases with time of service
- 11 Paid Holidays per year
- Required PPE is provided (boots, safety glasses, coveralls)
