Incident Management Specialist
The Weir Group PLCBengaluru, Karnataka, India ⹠Malmö, Sweden ⹠Sydney, New South Wales, Australia
Posted February 10, 2026
Full Time
About the Company
Weir is a global leader in mining technology. We recognise that our planetâs future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our mining customers deliver. We combine our deep customer insights, world class engineering, materials science expertise and intelligent automation to deliver innovative end-to-end mining technology solutions that help our customers move less rock, use less energy, use water wisely and create less waste â accelerating the path to smart, efficient and sustainable mining.
Job Description
As an Incident Management Specialist, you will play a vital role in keeping our digital services running smoothly for customers around the world.
Requirements
- Restore failed services as quickly as possible while maintaining accurate incident records throughout the entire lifecycle.
- Meet SLA/OLA targets, reduce repeat incidents through rootâcause analysis, and ensure timely communication with stakeholders.
- Perform firstâline investigation and troubleshooting across systems including SH/DS, Databricks Pipelines, Erbessd databases, PI AF/DA/Relay, MQTT communication, and OpenVPN, escalating to internal teams or vendors when required.
