POM Wonderful is seeking a Director of Food Safety and Quality Assurance to lead the end-to-end Food Safety & Quality Assurance strategy for Arils ready to eat product category, beverage portfolio and fresh ensuring robust governance, operational discipline, and continuous improvement at Del Rey & Buttonwillow facilities.
Requirements
- Own FSQA program architecture: develop, maintain, and administrate SOPs, SSOPs, HACCP plans, validation/verification records, and document control in alignment with GFSI and regulatory expectations.
- Steward of risk management: maintain and execute HACCP/HARPC, environmental monitoring, allergen control, foreign material prevention, and traceability/recall readiness.
- Accountable for KPIs: yield impact from quality holds, claim rates, micro compliance (% pass), environmental positives rate, sanitation effectiveness score, audit closure cycle time, and FSQA cost-to-serve.
- Tight change control: implement structured change management for new capital projects, process, equipment, formulation, labeling, and sanitation chemicals with documented risk assessments and sign‐offs.
- Structured CAPA administration: ensure root‐cause rigor (5-Why/Fishbone), action effectiveness checks, and timely closure; maintain dashboards and executive reporting of trend analyses.
- Embed FSQA into daily operations: partner with Plant Management, Production, Maintenance, and Sanitation to operationalize programs—turn standards into routines (pre‐op checks, process control limits, shift‐by‐shift verification).
- Operational coaching: influence behaviors on the floor through presence, leadership, and targeted training; uplift ownership of quality and sanitation at line‐level.
- Tiered accountability rhythms: lead weekly/monthly QA FMDS/KPI meetings (Tier 1–3) to review FSQA KPIs, environmental findings, customer complaints, and process capability; drive rapid response and escalation.
- Process capability & loss prevention: collaborate with Ops to reduce variability, improve yields, and prevent defects (temperature control, dwell times, antimicrobial dosing, packaging integrity).
- Team development: build a high‐performing FSQA and sanitation organization; define roles, succession, and training paths.
- Culture of quality: foster a proactive, data‐driven, “go‐see” culture where operators own quality and sanitation outcomes.
- Training program ownership: ensure competency‐based training for HACCP, GMPs, allergen control, sanitation, environmental monitoring, and recall procedures.
- Develop and maintain the scientific documentation used to support the critical hazard decisions for HARPC risk assessment including extended runs and special production needs.
- Assist in development of special department projects for shelf life enhancement and work in conjunction with R&D team on other pipeline projects.
- Maintain active role on internal WOW teams and supporting other cross functional departments.
Benefits
- Comprehensive medical coverage
- Vision and dental plans
- 401k with match eligibility
- 24/7 online physician consultations
- Virtual mental health resources
- Life coaching
- Engaging employee community groups
- Cash rewards for healthy habits and fitness reimbursements
- Library of on-demand fitness videos
- Career advancement opportunities
- Focused learning and development
- Empowering mentorship program
- Continuous improvement training
- Building a healthy society
- Giving back to the community
