Retail Deputy Manager
The WorksEngland, United Kingdom
Posted March 23, 2026
Part Time
About the Company
The Works is a retailer that inspires reading, learning, creativity, and play.
Job Description
As a Retail Deputy Manager at The Works, you'll support the Store Manager in leading the team to deliver excellent customer service and achieve store targets. You'll take ownership of key operational areas, lead by example on the shop floor, and coach and develop team members.
Requirements
- Experience in a supervisory or team leadership role within retail or customer service
- Strong communication and interpersonal skills
- Confident in leading a team and making decisions
- Organised and able to manage multiple priorities
- Customer-focused with a passion for delivering great service
- Flexible and reliable, with a hands-on approach
- Experience in a high-volume or value retail environment
- Familiarity with retail systems and reporting tools
- Experience supporting recruitment, training, or performance management
Benefits
- 25% Colleague Discount
- MyWorks
- Family Friendly Leave
- Holiday
- Can-Do Academy
- Stream
- Share Scheme
- 24/7 support for you and your family
- Healthcare Cash Plan
- Long service awards
- Pension
- Life assurance
- Cycle to Work scheme
- Optional charity giving