Retail Deputy Manager

Retail Deputy Manager at The Works, supporting the Store Manager to lead the team and deliver an exceptional customer experience. Responsibilities include driving commercial performance, maintaining operational standards, and leading the store in the Store Manager's absence.

Requirements

• Experience in a supervisory or team leadership role within retail or customer service
• Strong communication and interpersonal skills
• Confident in leading a team and making decisions
• Organised and able to manage multiple priorities
• Customer-focused with a passion for delivering great service
• Flexible and reliable, with a hands-on approach
• Experience in a high-volume or value retail environment
• Familiarity with retail systems and reporting tools
• Experience supporting recruitment, training, or performance management

Benefits

• 25% Colleague Discount
• MyWorks - Access exclusive online discounts
• Family Friendly Leave
• 33 days holiday, including bank holidays
• Can-Do Academy - Grow your skills and career
• Stream - Claim early access to 50% of your wages
• Share Scheme - Unleash your inner Monopoly mogul
• 24/7 support for you and your family
• Healthcare Cash Plan
• Long service awards
• Pension
• Life assurance
• Cycle to Work scheme
• Optional charity giving