Retail Deputy Manager
The WorksBelfast, Northern Ireland, United Kingdom
Posted February 4, 2026
Part Time
About the Company
The Works is a UK-based retailer that inspires reading, learning, creativity, and play.
Job Description
The Works is seeking a Retail Deputy Manager to support the Store Manager in leading the team to deliver excellent customer service and achieve store targets. As a Deputy Manager, you will take ownership of key operational areas such as stock management, merchandising, and compliance, and lead by example on the shop floor, setting high standards for service, presentation, and teamwork.
Requirements
- Experience in a supervisory or team leadership role within retail or customer service
- Strong communication and interpersonal skills
- Confident in leading a team and making decisions
- Organised and able to manage multiple priorities
- Customer-focused with a passion for delivering great service
- Flexible and reliable, with a hands-on approach
- Experience in a high-volume or value retail environment
- Familiarity with retail systems and reporting tools
- Experience supporting recruitment, training, or performance management
Benefits
- 25% Colleague Discount
- MyWorks online discounts
- Family Friendly Leave
- Holiday
- Can-Do Academy training and development
- Stream early access to wages
- Share Scheme
- 24/7 support through Retail Trust Charity
- Healthcare Cash Plan
- Long service awards
- Pension
- Life assurance
- Cycle to Work scheme
- Optional charity giving