Retail Sales Assistant - Keyholder

As a Retail Sales Assistant - Keyholder, you will deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions. You will also play a key role in keeping the store well-stocked, tidy, safe, and welcoming.

Requirements

• Deliver friendly, knowledgeable, and efficient service to every customer
• Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment
• Operate tills accurately and handle transactions with care
• Support with deliveries, stockroom organisation, and product availability
• Follow all operational procedures, including health & safety and loss prevention
• Work collaboratively with your team to meet store targets and KPIs
• Stay informed about promotions, products, and services to help customers make informed choices
• Be a brand ambassador—positive, professional, and passionate about what we do

Benefits

• 25% Colleague Discount
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Family Friendly Leave
• Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you
• Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan – To support your everyday healthcare costs