Retail Store Manager

Retail Store Manager role at The Works, responsible for leading store to success, inspiring and developing team, driving commercial performance, and ensuring exceptional customer service. The Works is a retailer that inspires reading, learning, creativity, and play, and values a positive, inclusive, and supportive team culture.

Requirements

• Proven experience in a retail management role
• Strong leadership and people development skills
• Commercially focused with a track record of delivering results
• Excellent communication, planning, and organisational abilities
• Confident using data to inform decisions and improve performance
• Flexible, resilient, and able to adapt to changing priorities
• Experience in a high-volume or value retail environment
• Familiarity with retail systems and reporting tools
• Experience managing recruitment, training, and performance processes
• Tech savvy with using back-office systems, EPoS Tills, emails and video calls

Benefits

• 25% Colleague Discount
• MyWorks - exclusive online discounts
• Family Friendly Leave
• Holiday - 33 days, including bank holidays
• Stream - claim early access to 50% of wages
• Can-Do Academy - further training and development
• Share Scheme - own a piece of The Works
• 24/7 support for you and your family
• Healthcare Cash Plan