Client Service Associate FT
Jackson Hewitt - 2215Bismarck, North Dakota, United States
Posted October 18, 2025
Full Time
About the Company
The Tax Doctors Inc., operating as Jackson Hewitt Tax Service, is a franchise delivering tax preparation and related services across Colorado, Montana, North Dakota, Washington, and Wyoming. The company prioritizes growth—both in market share and professional development—while fostering strong leadership and a culture of continuous improvement. Its core focus is delivering a stellar customer experience through personalized service and reliable expertise. Jackson Hewitt also emphasizes employee retention and community relationships, viewing these as essential to long‑term success. This combination of regional presence, client‑centric values, and a commitment to growth sets the firm apart within the tax‑service industry.
Job Description
This is a Customer Service Associate position with a welcoming and customer-oriented environment. The role involves providing exceptional client experiences, confirming appointments, managing client engagement, and actively participating in office operations. Candidates should thrive in a fast-paced retail setting.
Requirements
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred
- Willingness to learn and grow
Benefits
- Corporate discount program
- Opportunities for advancement
- Tax preparation training
- Continuing tax education
