Client Service Associate PT
Jackson Hewitt - 2215Bismarck, North Dakota, United States
Posted October 18, 2025
Part Time
About the Company
The Tax Doctors Inc., operating as Jackson Hewitt Tax Service, is a franchise delivering tax preparation and related services across Colorado, Montana, North Dakota, Washington, and Wyoming. The company prioritizes growth—both in market share and professional development—while fostering strong leadership and a culture of continuous improvement. Its core focus is delivering a stellar customer experience through personalized service and reliable expertise. Jackson Hewitt also emphasizes employee retention and community relationships, viewing these as essential to long‑term success. This combination of regional presence, client‑centric values, and a commitment to growth sets the firm apart within the tax‑service industry.
Job Description
We are seeking a friendly and customer-focused Client Service Associate to provide excellent client experiences and support during their visits to our offices. This role involves confirming appointments, managing client communication, and maintaining engagement. The ideal candidate will thrive in a welcoming environment and enjoy building strong client relationships.
Requirements
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred, but not required
Benefits
- Flexible schedule
- Opportunity for advancement
- Training & development
