Account Manager

Join our movement and stand up for the restaurant culture. We believe that the best moments in life happen around the table. As Europe's leading booking platform for restaurants, we connect the largest community of loyal guests with the world's favorite restaurants.

Requirements

• Ensure that your restaurant portfolio generates increased revenue through TheFork on a monthly basis by selling our solutions.
• Be the primary contact and build long-term relationships with your customers.
• Provide support, primarily via email and phone, and help restaurants with positioning strategies, revenue management, and digital marketing.
• Develop action plans in collaboration with the Sales and Marketing teams.
• Work closely with our Marketing Restaurant Offer team to develop campaigns (including festivals, special offers, YUMS, and SUPER YUMS) for your portfolio.
• Negotiate win-win solutions that help restaurants optimize their margins and increase occupancy.
• Ensure that restaurants comply with our terms and quality requirements and deliver a first-class user experience.
• Ensure support and training in the use of our tools.
• Identify user needs and collaborate with other teams to continuously improve our products and services.

Benefits

• Competitive fixed salary and bonus
• Travel allowance for your monthly pass
• International teams and a multicultural environment with 11 offices across Europe
• Very inclusive work environment
• Lifestyle benefits that can be used to offset costs related to training, leisure, family support, travel, etc.
• Continuous education and development programs
• Free access to the Calm app as support for mental health
• Dedicated parental and caregiver leave (12 weeks fully paid)
• Life and health insurance without cost for employees
• Attractive pension solutions
• Fantastic office and social spaces (in Stockholm)
• Team-building activities