Enterprise Customer Success Manager
TheyDoCamden, New Jersey, United States
Posted March 9, 2026
Full Time
About the Company
TheyDo is a company that empowers enterprises to become more customer-centric through its AI-powered journey management platform.
Job Description
As an Enterprise Customer Success Manager, you will be a strategic partner to our largest and most complex enterprise customers, guiding them through every stage of their journey management transformation.
Requirements
- Extensive experience in Enterprise SaaS Customer Success, Consulting, or Strategic Account Management
- Proven ownership of renewals, expansion, and Net Revenue Retention in complex enterprise environments
- Strong experience engaging and influencing senior executives and cross-functional stakeholders
Benefits
- Competitive compensation
- Pre-IPO equity
- Fully remote working with flexible hours
- Health Insurance benefit
- Flexible holiday days
- Learning and Development budget
- Wellbeing budget
- Paid parental leave
- Home office or co-working support
- Company events
- Latest tech & tools
