Senior CRM Executive - THG Nutrition

THG Nutrition is a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. We are looking for a Senior CRM Executive to design and implement CRM strategies to enhance customer acquisition, retention, and loyalty. As a member of our dynamic and innovative team, you will have the opportunity to develop your career in a global eCommerce leader, with exposure to high-impact campaigns and cutting-edge CRM tools.

Requirements

• Minimum 2 years of CRM experience, preferably in retail eCommerce
• Proficiency with CRM platforms and marketing automation tools
• Strong analytical skills and experience with data analysis and reporting
• Excellent verbal and written communication skills, with the ability to create compelling content
• Ability to design innovative CRM campaigns that engage diverse audiences
• High level of attention to detail when managing data and executing campaigns
• Experience with A/B testing and optimisation of CRM initiatives
• Collaborative mindset, with a track record of working cross-functionally to deliver results

Benefits

• 25 days annual leave plus bank holidays
• Enhanced maternity and paternity pay, depending on length of service
• Up to 10 days compassionate leave
• Buy back up to 3 days each year
• Unlock 2 days volunteer leave after 12-months
• Access face-to-face and virtual appointments with our in-house GP
• Access our in-house CBT therapist
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa
• State-of-the-art on-site gym
• Access to our on-site physio
• Save up to 12% on the cost of personal tech through our salary sacrifice scheme
• Subsidised bus pass from Manchester City Centre to our ICON office
• Up to 50% staff discount on THG brands
• On-site staff shop
• Access to on-site barber