Senior Site Reliability Engineer

We're a remote team transforming hospitality with a unified platform that integrates with hundreds of partners. We're looking for a Senior Site Reliability Engineer to ensure our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe.

Requirements

• Design and implement reliable, scalable, and efficient cloud infrastructure
• Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components
• Develop and continuously improve monitoring and logging systems
• Participate in on-call rotation to support production environment and ensure rapid response to outages
• Lead incident response efforts, ensuring minimal service impact while documenting learnings and implementing preventive measures
• Collaborate with development teams to establish Service Level Objectives (SLOs) and ensure systems meet or exceed reliability targets
• Champion SRE best practices across engineering, mentoring teams on resiliency, performance optimization, and scalability
• Automate platform operations with infrastructure-as-code (Terraform) and configuration management tools

Benefits

• Remote First, Remote Always
• PTO in accordance with local labor requirements
• 2 corporate apartment accommodations for team member use for free
• Full Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional Therapy and Coaching
• Access to professional development, including manager training, upskilling and knowledge transfer.