Senior Site Reliability Engineer

At Cloudbeds, we're transforming hospitality with our intelligently designed platform that powers properties across 150 countries. As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe.

Requirements

• Design and implement reliable, scalable, and efficient cloud infrastructure to support our global platform's growth
• Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components
• Develop and continuously improve monitoring and logging systems using Prometheus, DataDog, and Loki stacks
• Participate in on-call rotation to support production environment and ensure rapid response to outages
• Lead incident response efforts, ensuring minimal service impact while documenting learnings and implementing preventive measures
• Collaborate with development teams to establish Service Level Objectives (SLOs) and ensure systems meet or exceed reliability targets.
• Champion SRE best practices across engineering, mentoring teams on resiliency, performance optimization, and scalability
• Automate platform operations with infrastructure-as-code (Terraform) and configuration management tools

Benefits

• Remote First, Remote Always
• PTO in accordance with local labor requirements
• 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)
• Monthly Wellness Fridays - enjoy an extra long weekend every month
• Full Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling and knowledge transfer.