VodafoneThree is building a network the UK can count on, connecting people, places, and potential.
As a Channel Compliance Specialist at VodafoneThree, you will support the development and delivery of the Mobile CX plan, monitoring KPIs and driving plans to transform customer experience. You will analyze call and complaint drivers to uncover underlying issues and lead the development and execution of plans to address root causes. You will also oversee regulatory CX performance and ensure full compliance across all customer channels.
VodafoneThree is building a network the UK can count on, connecting people, places, and potential.
Three UK