Client Support Engineer
ThriveConnecticut, United States
Posted February 24, 2026
Full Time
About the Company
Thrive is a global technology outsourcing firm specializing in cybersecurity, cloud services, networking, and other complex IT requirements. They offer comprehensive solutions through advisory services, vCISO, vCIO, consulting, and a subscription-based platform, enabling clients to enhance business efficiencies with standardization, scalability, and automation. Thrive's distinctive approach includes high-touch service through their POD model and 24/7 support teams, ensuring exceptional client satisfaction and oversized technology returns on investment.
Job Description
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. The company is seeking a Client Support Engineer to provide technical hardware, software, and connectivity problem resolution to clients, troubleshoot printer problems, and conduct hardware and software maintenance.
Requirements
- Diagnose and resolve first level problems for end-users
- Provide one-on-one end-user problem resolution for client software and connectivity
- Setup and assist in the configuration of end-user PC desktop hardware, software and peripherals
- Diagnose and resolve end-user network or local printer problems
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- 401(k) Matching