Enrollment Specialist

We are seeking an Enrollment Specialist to join our team at Thyme Care. As an Enrollment Specialist, you will be responsible for talking to prospective members, educating them on our services, and encouraging them to join Thyme Care to receive free-of-cost support throughout their cancer journey. You will be working remotely in the US, making outbound calls to 80-100 prospective members every day, and building strong relationships with members to ensure they receive the support they need.

Requirements

• Talk to prospective members and educate them on our services
• Encourage prospective members to join Thyme Care
• Make outbound calls to 80-100 prospective members every day
• Surface member goals and priorities
• Help our care team understand the needs of the members you enroll
• Follow Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards
• Participate in coaching and development sessions, and apply feedback and best practices to meet your quality and productivity goals

Benefits

• Choice of great medical, dental, and vision insurance plans
• Generous vacation policy for full-time employees