Client Ticketing Services Manager

Ticketek Entertainment Group seeks a Client Ticketing Services Manager to join their team in Brisbane, Australia. The role involves working closely with clients to provide high-standard service delivery and continuity across their accounts. Key responsibilities include client relationships, event operations, event day delivery, marketing collaboration, and business development.

Requirements

• Partner with clients to define event ticketing build requirements and timeframes
• Master the ticketing system to build and maintain events
• Provide on-site testing and engagement throughout events
• Manage Box Office staff, post-event reporting, operational feedback, and settlements

Benefits

• Complimentary event tickets
• Birthday and volunteering leave
• Wellbeing discounts & flu vaccinations
• Paid parental leave & free employee support (EAP)
• Global rewards and recognition
• Learning, development & career pathways