Member Success (Tele-Sales) Executive
TideDelhi, India • Gurgaon, Haryana, India
Posted November 13, 2025
Full Time
About the Company
Tide is a fintech company that helps SMEs save time and money by offering business accounts and related banking services.
Job Description
As a Member Success Executive, you will be part of the 'account farming' team, responsible for nurturing member relationships post-sale, achieving targets related to Tide account activations, and upselling relevant products or services to help members thrive.
Requirements
- 1-3 years' experience in tele-sales roles, focusing on revenue generation, preferably within the FinTech or digital banking sector
- Excellent written and spoken English and Hindi language skills
- Previous customer service or tele-sales experience
- Knowledge of compliance, KYC, AML, and associated regulations
Benefits
- Competitive Salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities