The On-site Parts Counter Sales position supports fleet personnel with their parts needs while delivering a high level of customer service.

Requirements

Provide excellent customer service at the counter by listening to customers and meeting their needs.
Assist in generating invoices for customer requisitions into ERP system.
Assist in entry of vendor receiving documents into ERP system.
Service customers by identifying needed parts, using parts catalogs, computer system.
Maintain a current knowledge base of all product offerings to identify and fulfill customer needs.
Respond to in person and email inquiries from the Fleet Technicians.
Locate and obtain parts.
Process buyouts for non-stocked parts.
Keep counter and parts room neat and clean.
Occasionally drive company vehicle to pick up parts.
Provide 24-hour support at the city location during emergencies.
Performs other related duties as assigned.

Benefits

The On-site Parts Counter Sales position supports fleet personnel with their parts needs while delivering a high level of customer service.

Provide excellent customer service at the counter by listening to customers and meeting their needs.
Assist in generating invoices for customer requisitions into ERP system.
Assist in entry of vendor receiving documents into ERP system.
Service customers by identifying needed parts, using parts catalogs, computer system.
Maintain a current knowledge base of all product offerings to identify and fulfill customer needs.
Respond to in person and email inquiries from the Fleet Technicians.
Locate and obtain parts.
Process buyouts for non-stocked parts.
Keep counter and parts room neat and clean.
Occasionally drive company vehicle to pick up parts.
Provide 24-hour support at the city location during emergencies.
Performs other related duties as assigned.