The Scaled Client Solutions Manager is a core member of the RPCS team, responsible for accelerating adoption of TikTok's priority products among enterprise clients across the EUI region. This role drives measurable impact by providing direct client support, delivering data-driven insights, and ensuring executional excellence across key accounts.
Requirements
- Experience in digital advertising, client services, or performance marketing in a fast-paced tech or media environment.
- Strong ability to build and manage client relationships, provide consultative support, and communicate with clarity and impact.
- Proven ability to analyze campaign performance, extract insights, and deliver actionable recommendations that improve advertising effectiveness, maximize client revenue, and drive ROI and efficiency.
- Strong structured problem-solving skills, with the ability to evaluate trade-offs, anticipate challenges, and drive decisions based on proof points, analysis & insight.
- Solid understanding of auction-based ad platforms; TikTok Ads experience preferred. Hands-on experience with campaign management, ad platforms, and marketing analytics tools.
Benefits
- Comprehensive supplementary health insurance for you and your eligible dependants, covering the cost of private treatment for acute conditions.
- Life cover which offers a lump-sum payment which will be a percentage of your gross monthly salary (depending on the nature of death) in the event of your death whilst in employment with ByteDance.
- Employee Assistance Programme (EAP) offers 24/7 access to confidential mental health counselling for employees and their immediate family members for a designated number of sessions.
- Meal card with a designated daily allowance per worked day.
- Access to The Social Benefit Fund, which supports employees' social activities and provides access to a monthly benefit fund.
- Time-off benefits in line with applicable statutory limits, including annual leave (based on years of service), sick leave, maternity leave, paternity leave, childcare leave, study leave, and other paid or unpaid leave entitlements.
