Customer Service Representative
TMX Finance Family of CompaniesIndiana, United States
Posted April 1, 2026
30000 - 30000 USD
Full Time
About the Company
The Community Choice Financial Family of Brands is a consumer specialty finance organization that provides financial solutions to customers.
Job Description
Customer Service Representative role to help customers access financial solutions. Provides exceptional in-store experiences and processes transactions. Hands-on training, coaching, and development opportunities.
Requirements
- Connect with customers to cultivate lasting relationships
- Review, validate, and process customer transactions with accuracy
- Maximize customer success by offering personalized financial services
- Enter and maintain customer information into a Point of Sale (POS) system
- Build new business by completing daily call campaigns
- Assist in customer account management and collections
- Maintain internal and external store appearance and meet cleanliness standards
- Uphold compliance with Company policies and procedures
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross brand training
- Key Holder Program
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Free access to mental health resources
- Free access to exclusive discounts from nationwide and local retailers
- Paid time off