Client Support Specialist

The Client Support Specialist will support the team by effectively managing customer communication related to accounts receivable, accounts payable, recruitment, and membership management. The role involves taking initiative in training and advising customer software users, prioritizing and completing time-sensitive tasks, and reducing response rates for customer satisfaction.

Requirements

• High school diploma
• Customer service experience
• Excellent organizational skills and the ability to multi-task
• Ability to analyze and interpret data
• Analytical and problem-solving skills
• Self-starter with the ability to work with people in a team capacity and independently
• High degree of attention to detail
• Proficient with Windows, Microsoft Office, and Adobe Acrobat applications
• Excellent written and oral communication skills

Benefits

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Generous accrual policy for non-exempt employees
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave