Quality Assurance Specialist - Phoenix
Tort Intake ProfessionalsPhoenix, Arizona, United States
Posted February 1, 2026
50000 - 50000 USD
Full Time
About the Company
Tort Intake Professionals is a company that helps people through difficult moments of their lives by ensuring their stories are heard with accuracy, empathy, and respect.
Job Description
At Tort Intake Professionals, you'll help people through difficult moments of their lives by ensuring their stories are heard with accuracy, empathy, and respect.
Requirements
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
- 2+ years of previous experience in intake, quality assurance, auditing, as a Paralegal, legal secretary, in a legal assistant capacity, or in a related field
- Ability to work at least one weekend day or evenings as part of a set schedule
- Proficiency in navigating multiple Customer Relationship Management (CRM) systems
- Exceptional oral and written communication skills with strong command of grammar and punctuation
- Strong attention to detail — Having the ability to catch errors and mistakes on case files
- Competence in addressing delicate subjects, such as sexual abuse, with professionalism and sensitivity
- Excellent typing skills and adeptness in note-taking
Benefits
- Comprehensive Health Coverage – Medical, dental, and vision plans tailored to support your wellbeing
- Paid Time Off – Generous PTO to help you recharge