Inside Sales Manager
Tosoh SMD, Inc.Grove City, Ohio, United States
Posted November 13, 2025
Full Time
About the Company
Tosoh SMD, Inc. specializes in the production of high‑purity sputtering targets, powdered metals, and advanced alloys for semiconductor fabrication and additive manufacturing. Leveraging a worldwide sales network, the company maintains close relationships with customers, ensuring rapid delivery and tailored solutions. Its expertise in target technology has earned Tosoh SMD the title of a global leader in the field. The firm also supplies high‑performance materials for additive manufacturing, supporting the growing demand for precision components. With a focus on quality, innovation, and customer collaboration, Tosoh SMD remains a trusted partner in high‑technology manufacturing.
Job Description
Tosoh SMD, Inc. is a global leader in semiconductor materials seeking an Inside Sales Manager to lead customer service and sales operations through the customer order lifecycle.
Requirements
- Manage the work and career development of sales operations and customer service team
- Develop and execute policies, processes and procedures related to sales operations and customer service
- Address customer complaints related to execution of sales orders and customer agreements
- Provide support to global sales activities, including processing customer orders and managing consignment inventory
- Lead continuous improvement projects for better customer service, on-time delivery and profitability
