The Store Operations Manager is responsible for proficiency in all areas of a retail operation, including performing operational activities, assisting the Store Manager, and promoting a safe and productive work environment. The role requires strong leadership skills, ability to work in a fast-paced environment, and physical stamina to move throughout the store and outdoor areas.
Requirements
- Maintain regular and predictable attendance
- Work assigned schedules based on business needs
- Uphold and promote a safe and productive work environment by following and enforcing policies and procedures
- Provide customer service as dictated by business needs (GURA)
- Oversee the Receiver role, including hiring, training, development, coaching, and implementing receiving standards
- Proficient in all Receiver functions, including oversight of vendor POS, Backroom standards, outside standards, and inventory control
- Lead and execute all operations process and SOPs, including stocking, truck unloading, Store Recovery, Feed Management, and merchandise activities
- Manage stores perpetual accuracy, including correcting/adjusting inventory discrepancies, oversight of inventory adjustments, and timely processing of POs
- Support Store Manager with overall store operations, including driving sales and profit, planning, prioritization, and delegating of daily tasks
- Lead by example and maintain a productive work environment
- Adhere to loss prevention standards and respond to any alarm calls as needed
- Adhere to inside and outside security standards and manage shrink
- Supervise cash handling procedures
- Transport and make deposits to the bank
- Operate Forklift and Baler
- Operate cash register/computer
- Assist customers with loading purchases
- Complete all documentation associated with any of the above job duties
Benefits
- Medical, dental, and vision coverage
- Company-paid life and disability insurance
- Paid parental leave
- Tuition reimbursement
- Family planning resources, including adoption and surrogacy assistance