Customer Service Representative (CSR-Onsite) - Davao, Philippines
TranscomDavao City, Philippines
Posted January 18, 2025
Full Time
About the Company
Transcom is a company that values inclusivity and respect, and is driven by its 'Malasakit' culture.
Job Description
Transcom is looking for talented individuals to join their team as Customer Service Representatives. The role will focus on driving customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.
Requirements
- Possess a positive attitude
- Have very good interpersonal skills (both written and oral)
- Take ownership for quality, competence, and commitment
- Enjoy/thrive on autonomy within the franchise framework and be results focused
- Be highly motivated and prepared to work hard
- Have high personal energy and enjoy a lively environment
- Be highly flexible and welcome change/improvements
Benefits
- Meals and Transportation Allowance
- Rice Subsidy
- Clothing Allowance
- 24/7 Teleconsult
- Free Psychologist Consultation
- In-house & Online Pharmacy
- Scholarship Program
- Retirement Fund
- Free Meal & Medicine (through Transcom’s Tap Card Rewards)
- Loyalty Incentives
- Accidental & Life Insurance