Customer Support and User Enablement Specialist - Dutch Market

Transcom is looking for a Dutch-speaking Customer Support and User Enablement Specialist to join their team in Porto, Portugal. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for empowering others. The role involves responding to customer inquiries, troubleshooting issues, and collaborating with cross-functional teams to enhance service delivery and product usability.

Requirements

• Native or fluent in Dutch (level C1+)
• Intermediate English proficiency (B2+) written and oral
• Previous experience in customer support is a plus
• Availability to work in various shifts
• Strong verbal and written communication and interpersonal skills

Benefits

• International and inclusive environment
• Cutting edge technology
• Endless growth opportunities
• Full support with the whole relocation process and settling in