Team Leader - Bacolod, Philippines
TranscomSilay, Negros Occidental, Philippines
Posted May 12, 2026
Full Time
About the Company
Transcom is a company that values its employees and is committed to creating a positive and inclusive work environment.
Job Description
Transcom is looking for a Team Leader to manage a team of CSR to meet company objectives in all areas of employee, client and shareholder satisfaction. The Team Leader will be responsible for developing competencies of the CSRs and ensuring that behaviors are in alignment with the Transcom goals.
Requirements
- Telco experience
- Leadership experience
- Effective feedback skills
- Ability to promote communication and be open to feedback
- Adaptability in leadership style to individual needs
- Ability to create an environment conducive to success
- Promote teamwork and cooperation amongst team members and colleagues
- Ability to take full responsibility and required action on disciplinary procedures
- Ensuring all team members meet targets consistently
Benefits
- Meal & Transportation Allowance
- Rice Subsidy
- Clothing Allowance
- 24/7 Teleconsult
- Free Psychologist Consultation
- In-house & Online Pharmacy
- Scholarship Program
- Retirement Fund
- Free Meal & Medicine
- Loyalty Incentives
- Accidental & Life Insurance
- Free Shuttle Service