Customer Service Representative
TransCoreMassachusetts, United States • Massachusetts, United States • Massachusetts, United States • Massachusetts, United States • Boston, Massachusetts, United States • Massachusetts, United States
Posted July 16, 2025
33000 - 40000 USD year
Full Time
About the Company
TransCore, a subsidiary of ST Engineering
Job Description
TransCore is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts.
Requirements
- Responsible for all types of customer account maintenance
- Determines the accuracy of account information
- Ensures all required information is provided for security, processes payments, and adjustments
- Assists customers in understanding the E-ZPass MA & PAY BY PLATE program
- Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT’s standards of performance
Benefits
- Paid Time Off
- 401k Matching