Senior Tier 3 Technical Support Engineer
Transmit SecurityBoston, Massachusetts, United States
Posted March 4, 2026
120000 - 150000 USD
Full Time
About the Company
Transmit Security is a leader in identity and fraud prevention, empowering organizations to stop fraud while delivering seamless user experiences.
Job Description
Transmit Security is seeking a Senior Tier 3 Technical Support Engineer to provide high-impact technical support for its identity and fraud prevention platform, the Mosaic platform. The role requires deep technical expertise, excellent problem-solving skills, and a proactive mindset to handle complex customer issues and contribute to product improvements.
Requirements
- At least 6 years of technical Support engineering experience
- Experience working in mission critical environments
- Experience in working with multi-tier and complex applications
- Hands on experience with Linux operating system
- Strong analytical and troubleshooting skills
- Service-oriented personality with a can-do attitude
- A team player with the ability to work independently
- Excellent interpersonal and communication skills both written and verbal English
Benefits
- Impactful Role
- Growth Opportunities
- Flexible Work Environment
- Collaborative Team Culture
