Sr Analyst, Business Operations
TransUnionBogota, Bogota, Capital District, Colombia
Posted April 6, 2026
Full Time
About the Company
TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people. We call this Information for Good® — it’s our purpose, and what drives us every day. Contact Us Customer support: https://transu.co/60024D64I Business support: https://transu.co/60044D67G
Job Description
This role will support various initiatives established to provide a good customer experience with TU through the products we offer. The Senior Analyst, Business Operations will manage project implementation solutions and internal customer experience initiatives, interacting with different workgroups to achieve objectives aligned with TransUnion's global standards.
Requirements
- 2 years or more of professional experience in IT project management and requirements in banking, financial, FinTech, StartUp and/or related sectors.
- Experience in requirement gathering, technology project management, and direct interaction with customers.
- Ability to develop effective relationships and communicate assertively (spoken and written) customer-oriented.
- Passionate about offering an exceptional customer experience.
- Proactive, enthusiastic, flexible to change.
- Multidisciplinary team work skills.
- Experience with office software and project management tools: Microsoft Excel, Word, PowerPoint, PowerBI, Power Automate, SharePoint
- XML reading (desired)
Benefits
- Generous Paid Time Off
- 401k Matching
