Trapp Technology delivers integrated cloud, Internet, and IT managed services tailored for small to mid‑sized businesses seeking to reduce costs and accelerate growth. Their portfolio includes managed cloud hosting, professional IT support, security solutions, SIEM, endpoint protection, remote monitoring, and hosted VoIP, enabling clients to outsource complex infrastructure and application management. The company distinguishes itself with a 100% uptime guarantee and a focus on freeing internal resources while delivering rapid, high‑quality project execution. Trapp’s blend of consulting and hands‑on services positions it as a trusted partner for SMBs aiming to harness technology for revenue expansion.
Open Positions
Cybersecurity Technician I
2 years of cybersecurity or IT experience, High School Diploma or GED equivalent, Typing speed of at least 30 words per minute
Technical Account Manager
High School Diploma or GED equivalent, 3+ years of client-facing technical security experience, 2+ years of SIEM and EDR experience, and technical knowledge in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac
Customer Success Manager
2+ years of experience in the Computer Industry, 4+ years of experience in customer service, leadership role experience (optional)
IT Help Desk Level 2
High school diploma, CompTIA A + certification, 2+ years of technical customer support experience