After Hours Customer Service Representative

Launch Your Career in Travel with Travel Incorporated. We are looking for a Travel Consultant in our Contact Center who is passionate about travel, eager to help others, and ready to start a rewarding career with room to grow. The role involves building relationships based on trust and service excellence, delivering exceptional service, and collaborating with internal teams to ensure smooth, accurate travel arrangements.

Requirements

• Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence
• Listen actively to understand client goals and create travel solutions tailored to their needs
• Guide clients through itinerary options, modifications, and travel best practices
• Deliver exceptional service that drives client satisfaction and supports performance goals
• Collaborate with internal teams to ensure smooth, accurate travel arrangements
• Proactively identify and act on opportunities to improve the client experience

Benefits

• Career growth pathways and continuous training
• A collaborative culture where your voice is heard and your work matters
• Equipment provided and travel covered for required in-person training
• A respected, mission-driven company committed to innovation and service excellence