Call Center Representative - 2nd Shift

Join Travel Incorporated as a Travel Consultant in our Contact Center and be part of a team that delivers Excellence in Client Care. This is more than just a job — it’s your first step into a career in the travel industry with an award-winning, forward-thinking company that truly values its associates.

Requirements

• Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence
• Listen actively to understand client goals and create travel solutions tailored to their needs
• Guide clients through itinerary options, modifications, and travel best practices
• Deliver exceptional service that drives client satisfaction and supports performance goals
• Collaborate with internal teams to ensure smooth, accurate travel arrangements
• Proactively identify and act on opportunities to improve the client experience

Benefits

• Comprehensive training program
• Career growth pathways and continuous training
• Collaborative culture where your voice is heard and your work matters
• Equipment provided and travel covered for required in-person training