Customer Service Representative

Customer Service Representative responsible for interacting with customers through various channels to provide top-notch service, resolving complaints, and maintaining company confidentiality.

Requirements

• Knowledge of global distribution systems (GDS)
• Experience in the travel industry
• Previous experience in e-commerce preferred
• Proficiency in English and Arabic
• Knowledge of customer service principles and practices
• Analytical and problem-solving skills
• Excellent communication skills (verbal and written)
• Adaptable and able to handle multiple tasks
• Ability to focus and be accurate in completing tasks
• Team player with excellent work ethic
• Positive and proactive attitude
• Leadership and project management mindset

Benefits

• Be part of the fastest-growing online travel agency in the Middle East
• Experience a mix of startup excitement in a dynamic environment with professional operations
• Work as part of a highly ambitious and rapidly growing international team
• Learn from the best business leaders who have contributed to building leading online companies worldwide
• Opportunities to work in other countries or move to a higher position within the organization
• Become part of a dynamic and motivated team
• Great work environment in an international setting
• Tough and varied tasks with direct responsibilities
• Become an expert in online businesses
• Learn how to build an online company from scratch in a business-free environment