Customer Support Centre Specialist
The Recruitment Consultancy LtdArun, England, United Kingdom
Posted October 5, 2018
Full Time
About the Company
TRC Ltd. manufactures and supplies fluid power, hose assemblies using quality parts, focusing on custom solutions for hydraulic and pneumatic needs.
Job Description
Customer Support Centre Specialist role supporting the day-to-day running of the call centre, monitoring processes, and improving customer experience. Competitive salary and benefits package offered.
Requirements
- Strong call centre management experience
- Knowledge of process or quality improvement methods
- Excellent written and verbal communication skills
- Ability to take ownership of stressful or sensitive issues
Benefits
- 5% non-contributory pension plan
- 23 days holiday
- 3 days a year to volunteer in the local community
- 50% staff discount
- Access to product sample sales
- Perks At Work
- LOVE money
