Customer Service Representative

Customer Service Representative role that provides support and delivers detailed information about products and services to customers, facilitating a positive experience through excellent service and support.

Requirements

• Handle customer inquiries via phone and email with professionalism and care.
• Provide accurate information about products, rental agreements, services, and pricing.
• Process rental agreements, sales transactions, and service requests efficiently.
• Resolve customer complaints and issues promptly, ensuring customer satisfaction.
• Maintain detailed records of customer interactions, transactions, and feedback.
• Collaborate with the sales and technical teams to enhance product offerings and service delivery.

Benefits

• Competitive compensation package
• Maxicare HMO