Senior Director, Customer Marketing

Lead customer marketing strategy to turn customers into advocates, create engaged and loyal customer base, and grow customer community. Create and execute targeted campaigns and advocacy programs to increase customer engagement, retention, and loyalty. Build and manage a high-performing team and collaborate with internal teams to deliver customer outcomes and drive business results.

Requirements

• 10+ years of progressive experience in marketing with a focus on intentional customer engagement
• Customer-first mindset, excellent communication and interpersonal skills, highly collaborative, and ability to analyze data to make informed decisions
• Strong leadership skills with ability to inspire and motivate a team and drive positive collaboration with internal and external partners

Benefits

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement