Customer Service Engineer

Trend Micro is hiring a Customer Service Engineer to provide support services to corporate users for security products, leveraging technical skills in server, network, and cloud infrastructure.

Requirements

• 2 years of experience in IT support, field SE, development SE, or pre-sales SE
• Experience in installing and troubleshooting applications running on Windows, Linux, or cloud environments
• Strong communication skills to provide effective solutions and negotiate with stakeholders
• Business-level Japanese language proficiency

Benefits

• Comprehensive benefits package
• Flexible work-life balance