Technical Support Engineer

Trend Micro is a Japanese company that aims to create a world where digital information can be exchanged safely. As a Customer Service Engineer, you will provide support services to our security product users, including server, network, and cloud-related technical expertise. We are looking for a highly skilled and motivated individual who can provide exceptional support services to our customers.

Requirements

• Responding to customer inquiries
• Sharing information with internal and external stakeholders
• Managing escalations
• Participating in product training

Benefits

• Competitive salary
• Comprehensive benefits package
• Dynamic work environment