Trend Micro is seeking a Senior Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, thrives in direct customer engagement, and excels at helping organizations solve complex challenges. In this role, you will partner closely with leaders across Solutions Engineering, Product, Channel, Marketing, and Customer Success to guide customers along their security journey while expanding the reach of our platform.
Requirements
- Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform.
- Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes.
- Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences.
- Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach.
- Represent the company as a thought leader at industry events, panels, webinars, and field engagements.
- Develop high-quality enablement content demos, videos, architectural diagrams, training assets to support internal teams and partners.
- Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience.
- Provide product feedback and innovation insights to Product Management based on customer needs, technical gaps, and emerging market trends.
- Lead and support Proof of Concepts (POCs) that demonstrate measurable technical and business value, ensuring alignment with stakeholder outcomes.
- Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices.
Benefits
- Comprehensive health benefits and paid time off package
- Pre-partum, maternity, parental, medical leave and adoption assistance
- Mental Health Wellness Program & Annual Wellness Incentive
- 401(k) with company match
- Pet Insurance