Trend Micro is seeking a Senior Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, thrives in direct customer engagement, and excels at helping organizations solve complex challenges.
Requirements
- Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform.
- Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes.
- Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences.
- Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach.
- Represent the company as a thought leader at industry events, panels, webinars, and field engagements.
- Develop high-quality enablement content demos, videos, architectural diagrams, training assets to support internal teams and partners.
- Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience.
- Provide product feedback and innovation insights to Product Management based on customer needs, technical gaps, and emerging market trends.
- Lead and support Proof of Concepts (POCs) that demonstrate measurable technical and business value, ensuring alignment with stakeholder outcomes.
- Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices.
- Travel within the U.S. for customer engagements, industry events, partner meetings, and strategic field initiatives.
Benefits
- Comprehensive health benefits
- Paid time off package
- Pre-partum, maternity, parental, medical leave and adoption assistance
- Mental Health Wellness Program & Annual Wellness Incentive
- 401(k) with company match
- Pet Insurance