Sr. Solutions Engineer

Trend Micro is seeking a Senior Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, thrives in direct customer engagement, and excels at helping organizations solve complex challenges.

Requirements

• Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform.
• Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes.
• Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences.
• Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach.
• Represent the company as a thought leader at industry events, panels, webinars, and field engagements.
• Develop high-quality enablement content demos, videos, architectural diagrams, training assets to support internal teams and partners.
• Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience.
• Provide product feedback and innovation insights to Product Management based on customer needs, technical gaps, and emerging market trends.
• Lead and support Proof of Concepts (POCs) that demonstrate measurable technical and business value, ensuring alignment with stakeholder outcomes.
• Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices.
• Travel within the U.S. for customer engagements, industry events, partner meetings, and strategic field initiatives.

Benefits

• Comprehensive health benefits
• Paid time off package
• Pre-partum, maternity, parental, medical leave and adoption assistance
• Mental Health Wellness Program & Annual Wellness Incentive
• 401(k) with company match
• Pet Insurance